FAQs

Services and Inclusions

What’s included in social media management?

Our social media management covers strategy, content creation, designs, posting, community engagement, and monthly reports so your brand stays consistent and visible.

Do you offer LinkedIn marketing?

Yes, we create LinkedIn content, manage your company page, and build strategies that grow authority and generate leads.

What does your branding service cover?

From logo design and identity systems to brand guidelines and tone of voice, we help you build a brand that stands out.

Do you design websites too?

Yes, we design websites that look aesthetic, trendy and function seamlessly. Our focus is on creating a site that reflects your brand identity while being user-friendly and impactful.

Pricing and Packages

Do you have fixed packages?

 We do offer standard packages, but most clients choose custom plans so we can tailor services to their exact goals, timelines, and budgets.

Do you give discounts for multiple businesses?

 Yes, if you manage more than one brand, we can create a bundled plan with flexible pricing so you get more value across your businesses.

Do you offer one-time services?

Absolutely, services like branding, pitch decks, or website design can be done as standalone projects if you don’t need ongoing support.

Process and timelines

How long does branding work take?

On an average, branding takes 2-3 weeks, depending on scope. We dedicate time for research, design drafts, feedback, and revisions so the final result feels complete.

When will I see results from social media?

 If you’re running paid ads, results usually show within 1–2 months. For organic growth, expect at least 6–8 months, it’s a slower process but builds long-term ROI and a loyal community.

How do you onboard clients?

We start with a discovery call to understand your goals, then build a tailored strategy. After that, we share content calendars so you know exactly what’s happening.

Content and strategy

Do you create the content or do I provide it?

We manage the full content process, from writing captions and designing visuals to scheduling posts. If you have brand assets like photos or videos, we’ll integrate them.

Will I get a custom strategy?

Yes, every client gets a tailored strategy based on their industry, goals, and audience. We don’t believe in cookie-cutter templates, your plan is built for you.

Policies and terms

What’s your refund policy?

Since our work involves creative time and effort, refunds aren’t available once a project begins. We always ensure clarity in scope and deliverables before starting.

Can I cancel anytime?

Yes, retainers and projects can be cancelled with advance notice as per the contract. We keep the process flexible while respecting the work already delivered.

Who owns the content you create?

Once the project is fully paid, all rights to the designs, strategies, and content are transferred to you, giving you complete ownership.

Do you sign NDAs?

Yes, we regularly work under NDAs and take client confidentiality seriously. Your business and ideas remain fully protected with us.

Communication and Reporting

How often will I get updates?

You’ll receive weekly progress updates and a detailed monthly report with performance insights, so you’re always in the loop.

Can I review content before it’s posted?

Absolutely, all content is shared with you for approval beforehand, so nothing goes live without your go-ahead.

Do you share reports?

Yes, we provide monthly reports that highlight growth, engagement, and recommendations so you know what’s working and what’s next.

Results and ROI

Do you guarantee followers?

We’re far beyond just “follower count” strategies. Sure, you can buy numbers through ads, but we focus on authentic growth, building real engagement, stronger brand presence, and ultimately driving more business for our clients.

How do you measure success?

Success depends on your goals, whether it’s brand awareness, engagement, or conversions, we track KPIs like reach, leads, and ROI.

When can I expect ROI?

Most clients start seeing tangible returns within 3–6 months. The timeline depends on consistency, strategy, and how much you invest in paid campaigns.

Support & Collaboration

Can you work with my in-house team?

Yes, we often collaborate with in-house teams. Our role is to support and enhance their work with strategy, design, and execution.

Do you offer training?

Yes, we run workshops and training sessions for brands that want to upskill their teams in social media and branding.

How can I reach you quickly?

Email is the best way to get in touch, and we usually reply within a few hours. Once you’re onboarded, our team is available Monday to Friday, 9 to 5, for calls and ongoing support.

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